Control platform · core + 7 modules

AI quality-control department
cheaper than one salary

Assembled from a core and 7 modules to fit your scale: from daily funnel control to reviewing every call, chat and meeting. Add modules one by one or all at once.

from €1,0004 configurations
View configurations → Get started
100%
of calls, chats and closings checked
7
modules — add them one by one
€1 000
start: platform core
What it costs now

What happens in a sales team without control

🕳️

Deals get lost silently

Managers close “inconvenient” leads for no reason. No one checks — money quietly walks away, every day.

🎧

Nobody listens to the calls

A sales head can physically listen to 2–3% of conversations. The other 97% is a blind spot where a weak script and rudeness live.

💸

A QC employee costs more

A human controller costs €800–1,500/mo, listens selectively, gets tired and quits. AI checks 100% and works 24/7.

Core + 7 modules

What the platform is built from

The core delivers daily reports. Each module strengthens control and can be added anytime

📋

Core: AI QC

€1 000

The platform core. Daily counts deals by stage, funnel movement, comments, calls and chats. Report to the sales head in Telegram or Notion 1–2 times a day and on demand.

🔧 What will be done
  • Connection to your CRM funnels and stages
  • Daily count of manager activity
  • Reports in Telegram / Notion on schedule and on demand
🎯 Implementation result
  • The sales head sees the day's picture without opening the CRM
  • Stalled deals and silent managers are visible at once
  • Any modules below plug into the core
📎
Example: daily report to the sales head — deals by stage, day's movement, calls and chats per manager.
🖥️
On your server: $2–10/mo for tokens — by deal volume
☁️
Turnkey: ~$25/mo for integration + tokens
🛡️

Inbound lead quality

+€300

A filter at the funnel entrance: duplicates, invalid numbers, empty requests, spam and ads.

🔧 What will be done
  • Every inbound lead is checked
  • Flagging duplicates and invalid numbers
🎯 Implementation result
  • Managers work only with real leads
  • Funnel conversion without distortion
📎
Example: a request is flagged “duplicate / invalid number / spam”, a clean lead goes to the manager.
🖥️
On your server: from 1 cent per request check
☁️
Turnkey: ~$25/mo for integration + tokens
🔎

Control of lead and deal closings

+€500

Evaluates calls, chats, touches and comments for each closing: was the lead closed correctly, can it be reopened.

🔧 What will be done
  • Audit of every closing against a rule matrix
  • A verdict with a condition-by-condition breakdown right in the card
🎯 Implementation result
  • Managers stop dumping inconvenient deals
  • Reopenable leads return to the pipeline
📎
Example: for every closing — a verdict with a condition breakdown right in the deal card.
🖥️
On your server: from 1 cent per closing review
☁️
Turnkey: ~$25/mo for integration + tokens
🎙️

Call transcription and scoring

+€1 500

Listens to every call, scores it against the script, counts upsells and politeness, fills the CRM.

🔧 What will be done
  • Transcription of 100% of calls
  • Scoring against your script and checklist
  • Tasks and meetings based on the conversation
🎯 Implementation result
  • Every conversation controlled without manual listening
  • The CRM fills itself
📎
Example: call transcript in the CRM with operator scoring: politeness, upsells, average score.
🖥️
On your server: from 1 cent per call minute
☁️
Turnkey: ~$25/mo for integration (+ from €30/mo for a premium AI model)
💬

Chat transcription and scoring

+€1 200

Reads every messenger dialogue, scores it against the script, catches missed and stalled requests.

🔧 What will be done
  • Analysis of 100% of messenger dialogues
  • Daily report on chat quality
🎯 Implementation result
  • Missed and stalled requests are visible the same day
  • A single standard of chat communication
📎
Example: all dialogues in a table with scores: response speed, “stalled” chats, average score.
🖥️
On your server: from 1 cent per dialogue
☁️
Turnkey: ~$25/mo for integration + tokens
⏱️

Client chat control (SLA)

+€1 500

Control of group chats with clients: catches requests, sets SLA, assigns an owner, escalates complaints.

🔧 What will be done
  • Monitoring of group chats with clients
  • SLA and an owner for every request
  • Deal creation in the CRM from a chat
🎯 Implementation result
  • No client request gets lost in the flow
  • Complaints are escalated before the client leaves
📎
Example: chat request → SLA, owner, complaint flag and a deal in the CRM; voice messages are transcribed.
🖥️
On your server: ≈ 50 cents a day — voice on a free model
☁️
Turnkey: ~$25/mo for integration + tokens
🎧

Control of leadership meetings

+€750

Listens to meeting recordings, scores them across 7 blocks, catches leadership red flags.

🔧 What will be done
  • Meeting-recording analysis across 7 blocks
  • A summary to the owner after every meeting
🎯 Implementation result
  • Management quality becomes measurable
  • Red flags are visible before they become a problem
📎
Example: meeting recording → a 0–100 score across 7 blocks, red flags, tasks for the manager and the employee.
🖥️
On your server: from €10 to €40/mo — transcription is free
☁️
Turnkey: ~$25/mo for integration + €10–40/mo for AI scoring
📰

Owner's digest

+€500

The whole business in one 8:00 message: sales, money, problem deals, manager activity and marketing.

🔧 What will be done
  • A summary from all systems in one message
  • Delivered every morning to Telegram
🎯 Implementation result
  • A business picture without opening the CRM
  • 5 minutes in the morning instead of an hour of reports
📎
Example: one message at 8:00: sales, money, problem deals, activity and marketing.
🖥️
On your server: $2–10/mo for tokens
☁️
Turnkey: ~$25/mo for integration + tokens

Examples of the reports you will receive

Nothing to download — these are the real reports the bot sends to Telegram. Data is anonymized.

🧲
Leads — end of day
arrives at 21:00 · head of sales & owner
Real bot report
📥 Incoming
• In progress: 353
• Created today: 49
• ⏱ Avg. time to first call: 7 min
(lead created 09–17 Mon–Fri and call within working hours; 7 of 18 counted)
• 💬 With messenger filled in: 11
🎯 Result for the day
• ✅ Converted: 13
• 🗑 Disqualified: 114
• 📊 Processed (conv+disq): 127
• 🔄 Conversion: 27%
📞 Activity
• Calls on leads: 486
📊 Open in CRM ↗
This is how the report lands in your Telegram every day. Data anonymised.
📞
Daily call report
arrives at 22:00 · sales team
Real bot report
📊 Daily summary
📞 Total calls: 372
📥 Inbound: 10
📤 Outbound: 343
🚫 Missed: 19
⏱️ Calls over 1 minute: 30
🧠 Analysed by AI: 28
⭐️ Average rep score: 68/100
🔥 Customer interest
— high: 9
— medium: 10
— low: 6
— refused: 2
🔑 Trigger phrases: “We can't” (10), “We don't have” (1)
🎧 Call recordings ↗📊 Open in CRM ↗
This is how the report lands in your Telegram every day. Data anonymised.
⚖️
Verdict on a closed lead
posted as a comment right in the CRM card
Real bot report
⚖️ Close-out check — LEAD 71382
Reason given by the rep: “No answer”
❌ Verdict: closed without grounds
Condition-by-condition
✅ Duplicate in the base — no
✅ Valid number — yes, +48…
❌ “No answer” not confirmed1 call, 4 sec, at 19:52
❌ Inbound client message existsunanswered for 2 days
✅ Comment filled in — yes
📌 Action required: reopen, call back during working hours
👤 Owner: Rep #4 · head of sales notified
🎧 Call recording ↗💬 Chat with bot ↗🗂 Lead card ↗
This is how the report lands in your Telegram every day. Data anonymised.
🎧
Call transcript with scoring
attached to the deal card automatically
Real bot report
🎧 Call #4471 · 6 min 12 sec
👤 Rep: Irina · Client: +48 501 ***
⭐️ Overall score: 74/100
Score by block
✅ Greeting and introduction — 10/10
✅ Needs discovery — 18/20
⚠️ Solution presentation — 12/20
❌ Objection handling — 6/20
❌ Next step agreed — 8/20
✅ Politeness and tone — 20/20
🔑 What happened
Client asked about price → the rep gave a number and did not handle “too expensive”; no next step was set.
💬 Quote: “Well, I'll think about it and call you sometime”
📌 Recommendation: call back within 24 h, present a payback calculation
🎧 Call recording ↗📝 Transcript ↗🗂 Deal card ↗
This is how the report lands in your Telegram every day. Data anonymised.
🛟
Chat & SLA control
per agent · end of day
Real bot report
🛟 Support — Taras
end of day
📊 Tickets — today
• Assigned: 15 (14 unique clients)
• Others' chats he replied in: 1
• Total workload: 16 ↳ closed 10, open 5
📊 Since Monday
• Assigned: 147 (93 unique clients)
• Closed 138 (94%), open 9
🔴 Awaiting reply: 15 (as of 20:00)
⏱ Response speed
• Usually 2 min — half of replies faster
79% of tickets answered within 15 minutes
15 times over 2 hours (evening ones — answered next morning)
📮 Awaiting reply — first 3 of 15
1. “…I'm still interested in the job, but about delivery…” — LEAD 70810 ↗
2. “Cena aut do wynajmu, jakie auta i czy są dostępne…” — LEAD 71382 ↗
3. “I understand. But roughly how long more?” — DEAL 39110 ↗
This is how the report lands in your Telegram every day. Data anonymised.
🧑‍💼
Management meeting review
recording → report 10 minutes after the meeting
Real bot report
🧑‍💼 Stand-up · 47 min · 5 participants
⭐️ Meeting score: 61/100
Score across 7 blocks
✅ Agenda set — 9/10
⚠️ Timing — 5/10 (17 min over)
❌ Decisions recorded — 3/10
❌ Tasks with deadlines — 2/10
✅ Engagement — 8/10
🚩 Red flags
• 2 tasks from last week postponed again
• “Overdue payments” raised and closed without a decision
📋 Tasks from the meeting
1. Irina → export receivables · by 26.07
2. Head of sales → redistribute 114 disqualified leads · by 25.07
3. Owner → approve the ad budget · by 28.07
🎧 Meeting recording ↗📝 Minutes ↗
This is how the report lands in your Telegram every day. Data anonymised.
Who it's for

The platform is for you if…

Process

How it works

From request to a working system — 2 weeks

1

Process audit

We study your business process, CRM and funnels. We identify what will give you the maximum effect.

2

Setup

We connect to your CRM, spreadsheets and messengers. We set up prompts, thresholds and recipients.

3

Testing

We run it on real data. We test every scenario, calibrate AI responses and align the reports.

4

Launch and support

Runs 24/7. You get reports, alerts and analytics in Telegram. We stay in touch for improvements.

Package price

Configurations for your scale

QC Start

Funnel-control core
  • AI QC core: funnel, managers, comments, calls and chats
  • Reports to the sales head 1–2 times a day
  • Modules can be added later
€1 000
Start with Start

QC Pro

+ every call and chat
  • Everything in Standard
  • Call transcription and scoring
  • Chat transcription and scoring
€4 500€3 600
Choose Pro

QC Maximum

A full AI control department
  • All 7 modules
  • Client chat control (SLA)
  • Control of leadership meetings
  • Owner's digest at 8:00
€7 250€5 800
Choose Maximum

Not sure which configuration you need? Start with Start for €1,000 — upgrade to Pro and Maximum anytime

FAQ

Clearing doubts before the call

💡 We have our own server — how much will maintenance cost?

Then you pay only for AI tokens, with no monthly integration fee. We deploy the solution on your server, and the cost is pennies for real work: from 1 cent per dialogue in the chatbot, from 5 cents per minute of the voice bot, from 1 cent per minute of call transcription, from 1 cent per candidate in the HR bot, and some products run on free models — almost €0. No server of your own? We deploy turnkey on our platform for ~$25/mo for integration + tokens. Both options are shown on each product card.

Can we start with the core and add modules later?

Yes, that's the standard path. The €1,000 core launches first, modules connect anytime — each next one lands on ready infrastructure faster.

Why is this better than a human QC employee?

AI checks 100% of calls, chats and closings, not a sample. It doesn't get tired, doesn't quit, doesn't clash with managers. The full Maximum configuration is €5,800 one-time — less than six months of a human controller's salary.

Which CRMs do you work with?

Practically any. Solutions connect via API: Bitrix24, amoCRM, HubSpot, Pipedrive, Google Sheets and others. At the audit we look at your stack and tell you honestly what's possible.

Who pays for AI tokens and telephony?

API costs (OpenAI, Gemini, ElevenLabs) and telephony are paid as used — usually €20–100 a month. Accounts and keys are registered to you: you see every euro and don't depend on us.

Do we need a programmer on our side?

No. You just need someone who can grant CRM access and answer process questions — usually a CRM admin or the sales head. We handle all the technical part turnkey.

We're not in Ukraine — do you work with businesses in Europe, the UAE or Central Asia?

Yes. Rollout, training and support all happen remotely, so your country doesn't matter. We have offices in Ukraine, Poland, Georgia, Kazakhstan and Armenia, and we invoice through a Ukrainian or Polish entity. We work in English, Polish, Ukrainian, Russian, Uzbek and French.

What languages does the bot speak to customers in?

Your market's language: English, Polish, Ukrainian, Russian, Uzbek, French — others on request. The voice agent speaks with natural intonation rather than a robotic tone. If your base is mixed (say, Poland with Ukrainian-speaking customers), the bot detects the language and switches by itself.

We have no CRM at all. Will this work for us?

Yes, but we start with the basics. During the audit we look at where your enquiries currently live — spreadsheets, messengers, a notebook — and propose the minimum viable setup: either we deploy a CRM, or we connect to Google Sheets and Telegram first. We won't upsell you: if the job can be done without a CRM, we'll say so.

We're a small team of 3–5 people. Is it worth it?

Often more so than for large teams: in a small team one lost lead hurts more. We start with the single product that solves your most expensive problem, not a full bundle. Simple products — enquiry filtering, call reports, competitor monitoring — start at €300 and launch in under two weeks.

How quickly does it pay for itself?

Typically within 1–3 months. We calculate payback before we start, using your numbers: how many leads are lost, what an hour of a manager's time costs, what your average deal size is. If the maths doesn't work, we tell you straight and suggest something else.

What about GDPR and personal data?

Data stays in your systems and your accounts — we connect through your webhooks and keys and never take copies of your database. You grant and revoke access yourself at any time. We sign an NDA and, where needed, a data processing agreement (DPA). Call recordings and chat logs are stored wherever you specify.

Is there a contract, and how does payment work?

Yes, we work under a contract with an invoice, through a Ukrainian or Polish entity. Payment is staged: part upfront, the rest after launch and acceptance. AI service and telephony accounts are registered in your name, so you see every euro spent and never depend on us for access.

Can we see how it works before paying?

Yes. On a call we show live report examples and recordings of bots handling similar tasks, walk through your process, and tell you what will actually move the needle and what won't. Then we fix the scope, timeline and price — and only then start.

How is this better than an off-the-shelf SaaS tool?

Off-the-shelf runs on its own logic; we configure ours around yours — your funnel stages, your quality criteria, your wording in reports. There's also no per-user subscription: on your own server you pay only for AI tokens. And your data stays with you rather than with a third-party vendor.

What if we need to change something after launch?

That's a normal part of the work — businesses change and so do criteria. Small tweaks (wording, thresholds, report contents) are covered by support. Larger changes are quoted separately, and we always agree the price with you in advance.
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AI implementation and business automation across Europe and CIS

Sales&Management has been implementing artificial intelligence (AI) and neural networks into business processes since 2017 — 196+ projects. We work with companies in Poland, Germany, Czechia, Spain, Italy, Portugal, Lithuania, Latvia, Estonia and Cyprus, as well as in Ukraine, Kazakhstan, Uzbekistan, Georgia and Armenia. We connect AI bots to your CRM — Bitrix24, amoCRM, HubSpot, Pipedrive — and to Telegram, WhatsApp and Instagram. Consulting and rollout remotely, in English or Russian.

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